This document provides guidelines for dealing with hostage-taking and kidnapping.

Having an accurate and detailed description of your work area can be extremely helpful in a crisis. Use this form to document the area.

This document provides several examples of policies that could be incorporated into an emergency response plan. These examples are designed to assist you developing your own custom policies and are not intended to be the exact procedures your organization should adopt.

This document provides information that can be used to inform your organization's evacuation policies and procedures.

In the event of a crisis, being able to communicate with all stakeholders is critical. Use this form to create is a list of individuals, business partners, vendors, and others who should be notified when a crisis develops.

Having access to accurate information is critical in any business crisis. This document covers the concept of situational awareness – knowing how to be informed and stay informed.

Use this document to help assess the damage sustained at your facility.

In the event of a threatening phone call, it is important to manage it properly.  This Threatening Phone Call Checklist should be used if you suspect you are receiving a threatening call.

In a crisis, having current and accurate information is critical. This document covers guidelines for a establishing an effective crisis communication policy.

We are surrounded by many types of hazardous materials: cleaning supplies, industrial chemicals, and a wide range of waste materials that pose a health hazard to employees and citizens. This guidance document provides insight into ways of dealing with the accidental or intentional release of hazardous material.