Incident Severity Levels:
There are four levels of disruptive event:
- Level 1: A Local Incident. This is an event that merits partial or full activation of the ERT but is generally limited in scope to 1 building or section of a building. There may be some damage, but operations can resume in less than 24 hours. A small fire or burst pipe that requires the shutting down of water, a bomb scare, temporary loss of power, or a patron who experiences a heart attack, are examples of this type of incident. First responders may or may not be contacted and asked to assist.
- Level 2: Extended Local Incident. Business operations are disrupted for more than 24 hours and the event may be widespread. A major power outage, a partially collapsed roof, or a civil protest that blocks access to and from the facility are examples of this type of incident. First responders are generally dispatched to the facility site.
- Level 3: Major Incident A major incident impacting the facility and surrounding community. Examples include threats from hurricanes, tornados, or other severe weather. Riots or an epidemic/pandemic are other examples of a Level 3 event that may have a major impact on operations. If you anticipate that all operations will be affected for 72 or more hours, you should rate the event as a Level 3 incident.
- Level 4: Wide-scale Event Wide-scale incidents impacting one or more communities and having the potential to disrupt operations for a week or more should be considered Level 4 events.