• If you are taken hostage, avoid drastic action. Try to maintain a slow, calm pace.
  • Do not become argumentative or hostile.
  • If it is necessary to speak, ask for permission first, maintain eye contact but do not stare.
  • Don’t talk down to the captor, treat them with respect.
  • If medication, first aid, or the restroom are needed, calmly say so and ask politely for their permission.
  • Be observant so that you can provide details to the authorities after the event is concluded.